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Shipping Policy

Shipping Policy

1. Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver goods to hundreds of customers across the world. We are committed to providing the highest levels of responsiveness to you at all times. All the orders are shipped from our China Warehouses.

2. How long for shipment?

  • Receiving time = Processing time +Shipping time.
  •  1) Processing time: 3-4 Working Days (For Those Products In-Stock)
  • *Note: Fully-Customized Products cost different times for production, depending on the difficulty of the processes)
  •  2) Shipping Time
Shipping Methods (All the Country)  Order Amount Freight  (USD)
Expedited Shipping(5-7 Business Days) $0.00 and up $18.99
 Standard Shipping(8-12 Business Days) Under $49 $8.99
 Free Standard Shipping(8-12 Business Days) $48.99 and up $0

Note: The shipping time will be affected by public holidays,  bad weather and international couriers.

3. Where is my order?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status or you could browse the website 17track to see the tracking information.

4. Tips for shipping:

1) For delivering successfully, we suggest you leave your correct email box and mobile number during checkout process.
2) Unsuccessful delivery caused by blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Non-delivery or extra shipping fee due to personal reasons will not be taken by Namenecklacees.
4) Your order can be tracked in details only when it arrives in your country’s facility. After it arrives in your country, please allow 5-7 days more for the package to reach you.
5)  Tax is not included in your payment.

If you have any question, please contact our customer service. Since we have too many emails to deal with every day, your email may be replied in 24 hours. Thank you for your patience and understanding!


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